Testimonials
If you would like to send us your comments, simply email marketing@felbridgehotel.co.uk
Here are just some comments we have received since our £5 million refurbishment to a 4* Deluxe Hotel and Spa.
What the papers says...
Read our latest review in Eat Out Magazine and learn more about the interior deisgn of the hotel
Anise wins 'Best Eating Experience in Sussex' Award, read what Eat Out Magazine had to say
A fantastic review of Anise from Andrew Kay for The Latest Magazine
Spas! 5 of the best new retreats!
The Felbridge Hotel re-launches after £5 million facelift
Here are just some of the Celebrities who have visited us
* Ant and Dec
* Colin Farrell
* David Tennant
* Alan Carr and Justin Lee Collins
* Dame Joan Plowright
* Martin Cloones
* Roger Black
* Miss England
* Esther Rantzen
* Stuart Pearce
* Rick Parfitt
* Frankie Detorri
* Kid Jenson
* Russ Abbot
* Warren Clarke
* Ray Clemence
* John Lowe
* Ed Stewart
From our guests
Just wanted to thank Sam, Amy and Leah in the Spa for a very enjoyable Spa Day. Myself, Mum and sisters had a fantastic day and had some of the best spa treatments we've ever had. Thank you.
(Spa Day, June 2010)
I just wanted to send an email and thank you and The Felbridge Hotel for the great night at The Variety Evening last Friday. We had a wonderful time. The food was gorgeous as always, the entertainment was very good, particularly the opera singer - wow and the DJ worked the guests brilliantly ensuring everyone danced the night away. We thoroughly enjoyed ourselves and can't wait to attend another event soon. Many thanks again.
(Variety Night Hotel Event June 2010)
Dear Carly
Now that we have had a little time to catch our breath, I write to thank you, for all your elp and organisation in ensuring the wedding day was a special occasion. We looked at several potential venues before selected The Felbridge Hotel and Spa and I‘m pleased to say that you proved to be the correct choice.
From the very first meeting trough to our departure we have been looked after in a very professional manner. Everything was planned down to the very last detail, family and friends who attended the wedding have all either written or phoned to say how much they enjoyed the day, the venue, the food and service. Some even said that this had been the best wedding they have ever attended.
Would you please pass our thanks to all the staff for making the day so very special. It was not a simple case of just doing ‘a job' but going that extra mile, nothing was too much trouble and everyone was so helpful and attentive at all times.
Once again our grateful thanks to everyone involved and especially to you for all your hard work and contribution and in overseeing the wedding. I would say to anyone considering a wedding venue then look no further than the Felbridge Hotel and Spa, which I couldn't recommend highly enough.
(Wedding May 2010)
As we discussed during our meetings, last week was a very important time for our company and to ensure our attendees felt well looked after and valued we needed you and your team to be on their "A" game all the time.
I can truly say that not only did you live up to your commitment to deliver this level of performance you more than exceeded it.
From the attentiveness of the staff, to the quality of the food, to the flexibility and responsiveness of all your people to our needs and I suspect at times demands you delivered to an exceptionally high standard.
The feedback from the team and our people has been consistently good which ensured everyone was focused on the meeting which was great. I was just disappointed I couldn't find time to enjoy your excellent spa, perhaps next time!
Please pass on my sincerest thanks and gratitude to all of the team for a job well done.
Very best regards
Marc Wolman
(Serco Conference May 2010)
I would like to say a big thank you for everything . Everyone really enjoyed their stay and were very impressed with the hotel and loved the food which when you have so many fashion people this is not an easy task. Usually you get someone complaining about something so this was a first for me. Everyone was very happy.
(Group Stay, May 2010)
My friends and I visited your hotel for the first time on Sunday 2nd May 2010. We had the most wonderful time, the spa was extremely relaxing, especially for myself and my friend as we are both heavily pregnant. We will all be back once we have had our babies!
(Spa Day, May, 2010)
We just wanted you to know that our group spent a very happy couple of days at the Felbridge. Everyone thought that the comfort, food and service were excellent. Thank you for your help in the arrangements.
(Group Booking, 2010)
Just a few lines to say thank you to all the staff at the Felbridge Hotel who made our family weekend away a relaxing and very enjoyable experience. Dorota, Skyla and Claudia all stood out as being both friendly, helpful and professional....they are a real credit to your team. All of the staff are to be complimented on their professionalism and attitude. We were in a party of 8, including two very small children, which obviously can result in additional requests such as high-chairs etc. Whenever we requested such items the request was dealt quickly and without fuss.
One of the cleaners who saw us carrying our bags down to reception as we were leaving (we didn't ring down for the porter) insisted on helping us carry the bags. The restaurant food was lovely; over the course of the weekend we had breakfast, lunch and dinner and we saw consistently high standards of service at all times. Our suites were a great choice; spacious, clean and well appointed. The girls all loved their spa treatments and the general ambience of the hotel is a relaxing retreat in which to unwind and enjoy. All in all we didn't have one single negative comment for the hotel. As you know this being a special weekend (our mum's 60th) for the family I was slightly apprehensive that everything should go well; I needn't have worried as the entire weekend was perfect.
Please pass on our thanks to ALL of the staff including the Chakra Spa, they all work very hard and it didn't go unnoticed. We will be back!
(Family weekend stay, March 2009)
I am writing to thank you for helping to make our Conference such a success. George King and our Managing Director were most impressed with your facilities and the refreshments and lunch were excellent, served by friendly staff.
We would certainly consider using The Felbridge again for any of our future events.
(Conference, February 2010)
I just had to write a short note of appreciation to you and all the staff at The Felbridge Hotel and Spa. The wedding went like clockwork, the organisation was faultless, the food superb and the staff very attentive. It's extremely rare these days to come across a hotel whose standards of service are truly excellent. Many, many thanks.
(Wedding, February 2010)
I have been meaning to email you and thank you for your help and let you know how well the evening went on Saturday 6th Feb. Your staff were all very efficient and helpful. The food was also very good. Once again thanks for your help and hope to be in contact again in the future.
(Dinner Dance, February 2010)
We stayed at your hotel last weekend, and on behalf of all my party I would like to thank all the staff for looking after us in such a polite and efficient way. We thoroughly enjoyed our stay and were most impressed by the high standards in all areas. Keep up the good work!
(January 2010)
Our Christmas party went very well on Friday, and I have had nothing but praise from all those who attended. The service was very good and efficient, the food was delicious, and the Trio Suite perfect for our needs. Please pass on particular thanks to Marta and her team who looked after us so well.
We look forward to working with you in 2010, and I am sure there will be a repeat booking for our Xmas 2010 party!
(December 2009)
The day was a complete success. Everyone said that it was a lovely venue, the meal was excellent, and ALL the staff couldn't have been more helpful and accommodating.
The hotel is very relaxing and the new decor provides a very pleasant atmosphere. Our guests in our party hadn't been to the Felbridge Hotel for some time but they all said that it was now a lovely place to come to and would certainly visit again.
Our room was available when we arrived on Sunday morning. That was very helpful. It was a nice room and so was the breakfast on Monday morning. So all in all it was a great occasion.
Thanks again to Michelle and Carly.
(October 2009)
My daughter and I had such a lovely, relaxing weekend break. It was everything we expected and more. The ambience, the food, the facilities and the staff were so welcoming and polite and an added bonus for us upon arrival was to be told our room had been upgraded. We look forward to staying with you again in the near future.
(October 2009)
Thank you for arranging our stay and dinner, yet again we had a wonderful weekend, which was made all the more relaxing and enjoyable by such a great team of staff.
I would also like to make a special mention and say thank you to Kirsten, Bruce and Sam in the Qube, who all went out of their way to make us feel special. We had met Sam and Bruce on our previous visit, who were part of the reason for our return (along with the fabulous facilities and quality of the hotel furnishings), Kirsten was new to us, but equally to the same calibre of Sam and Bruce who all made it a very enjoyable stay. I would say however, that ALL members of staff added to our enjoyment.
To finish, I would just like to say a big thank you to ALL of the staff.
(August 2009)
Just to say had a really lovely stay, everything was perfect, the food, the staff., the room. We will be back
(July 2009)
I stayed at Felbridge Hotel with my mum and brother. I would like to say that the staff were very helpful and friendly. Hotel was clean, room was lovely and breakfast was delightful. I would certainly recommend the hotel to friends and family. I would certainly come again.
(July 2009)
Just wanted to say a massive thank you to you and the rest of the team at the Felbridge for making the day run so smoothly. Everyone had a wonderful time and kept saying how lovely the hotel was and what an amazing time they were having.
Also thank you for all the assistance and advice before hand and always responding to my call and emails so efficiently. We both truely feel that it couldn't really have gone any better. Everything looked beautiful, the food was great, the staff were very friendly and always kept our glasses full! So once again thank you for making our day so honestly pretty PERFECT!
(July 2009)
The feedback from my team I have received has been excellent. All that attended raved over the food and said the evening was great. Thanks again for all of your help. It is a pleasure working with you.
(July 2009)
I just wanted to thank you for your hard work in planning our wedding reception. We thought that it was all very well organised, and Marta, the on-site manager for the night, was very helpful. The food was good too.
(June 2009)
Our event was a complete success and all went to plan. Food was fab! Thanks very much for your help and I'm sure we will speak again soon.
(June 2009)
What can I say? WOW what a hotel, where do I start? Clean was the first thing I notice, 2nd professional team, they were very polite we had a nice swim, and Spa changing rooms were clean, and had soap and shampoo. The bar very clean and Bar staff very friendly, the restaurant great service with great food.
Please show this to your staff for me, we will be back in August and the new year, please thank your staff for a great day we had at the Hotel, and I will be recommend your hotel to my friends should they want somewhere to stay either before they go away or just somewhere to say for a few nights, or even a nice lunch or dinner.
(June 2009)
Just to say that everything went fantastically well yesterday. All your staff were very helpful and the venue worked really well.
(June 2009)
All in all really good. I could never have pulled it off without your help. You've been so patient with me and your advice has been invaluable. Please thank all the staff, everyone has been talking about it in the office so well done to you all.
I really can't thank you enough!
June 2009
We would like to thank you for all your efforts regarding our charity night on Saturday. We had a wonderful time and raised in the region of £8,000. We could not fault the venue, food or staff especially your patience and unflappability!!! We will have no hesitation in recommending your hotel for future events.
June 2009
I visited the Chakra Spa yesterday with my mother, and booked the Hen Package you offered. I just wanted to thank you for a fantastic day. Neither of us had experienced a spa day before, and we were so impressed with the service offered, which was friendly and extremely professional. We also enjoyed the order of events. I spoke with a lady a few months before when I booked the day, who talked through the best solutions for us. We never felt we were waiting around too long, or felt like we spent too much time in the lovely swimming area, etc. I felt that the help I received over the telephone was imperative to our day.
I booked this treat for my mum, who is getting married at the end of the month. We felt very pampered, like princesses!! The facilities were excellent and we felt so relaxed by the end of our day - it couldn't have been better!! So thank you again. We will definitely be booking another package in the future as we had a fabulous time, and we will not hesitate to recommend the Felbridge Hotel / Chakra Spa to our friends and family.
Thanks from a very happy client!
(June 2009)
A big thank you to all the staff at Felbrige for making my Aunty's 60th Birthday one she will never forget. Everyone had a great time and would definitely like to vist Felbrige again. Thank you once again for your help
(May 2009)
I must say what a wonderful Wedding Fayre it was at the weekend!!!!.It was one of the best I have ever attended, and I was most impressed with the organisation behind it, and the quality of the supervision, hospitality etc which is often lacking at these events, I have already attended over 6 fayres this year and it was the best so far!! I love your idea of the contact sheet details which I have never come across before, a brilliant idea!!!I would be most interested in attending the October Fayre, and could I provisionally book. Thank you once again for a lovely day.
(March 2009)
I would just like to say what a fantastic time I had with 4 of my friends on New Years Eve. The service at the Hotel was first class! From being checked in from 10 am when we arrived early. The waiting staff in the bar and restaurant were first class. The staffs in Spa were great too. The treatment we had were really good and such value for money!!
New Years Eve was just fantastic with the food being wonderful and such smooth running of the whole night.
I must say all of us were so impressed with the standard of the Hotel and the rooms, the customer care really comes through from all the staff that we saw, I can honestly say that all the staff went the extra mile for our needs which was great!
We were so impressed that we are going to book the Murder event in March and bring ten other friends we are also going to come back for 2009 New Years Eve.
(January 2009)
We had a wonderful evening on Monday and I just wanted to write to thank you and your team for organising such an enjoyable event. We made full use of the spa facilities and some of us had treatments in the afternoon before the dinner. I did not hear a single complaint from any of the group of six of us who attended the dinner and stayed at the hotel. Everyone has been saying what a success it was as it is the first time we have done something like that for New Year.
Thank you for making it so easy for us to have a great time and Happy New Year!
(January 2009)
Anise Restaurant in July 2008:
"The food was very tasteful and a visual delight"
"The meal was absolutely lovely, and I am now planning to bring my daughter for her birthday and will definitely return. The service was excellent and the restaurant staff were polite, friendly and efficient."
"It was a lovely evening, couldn't fault the food or service at all - the girls in the restaurant are smashing"
"The food was perfect, and it was a lovely evening"
"We had a fabulous time, the food and service were great"
(July 2008)
"We had a wonderful evening on New Year's Eve and I just wanted to write to thank you and your team for organising such an enjoyable event. We made full use of the spa facilities and some of us had treatments in the afternoon before the dinner. I did not hear a single complaint from any of the group of six of us who attended the dinner and stayed at the hotel. Everyone has been saying what a success it was as it is the first time we have done something like that for New Year. Thank you for making it so easy for us to have a great time and Happy New Year! (December 2007)
"We all really enjoyed the Viva Las Vegas evening; the food was lovely and the entertainment was very good! I will definitely recommend a Felbridge event to colleagues and friends."
(March 2008)
"Just wanted to drop you a line to say thank you for a lovely evening on Saturday."
(December 2007)
"Thank you very much for a most enjoyable evening. The transformation at the Felbridge was unbelievable, the rooms all looked so stylish and elegant and the Chakra Spa & Pool looked very impressive. The QUBE bar was a lovely, relaxing place to have a drink and the bar staff were all very friendly and helpful, as were all the staff that we came across."
(December 2007)
"We just wanted to say what a fantastic time we had at the weekend. Our room was fantastic and we thoroughly enjoyed the Christmas Party."
(December 2007)
"Your staff are excellent and very attentive. Great band and disco too. I am sure your events for the rest of the party season will be completely sold out. Many thanks once again and I look forward to working with you in the New Year."
(December 2007)
"I would like to thank you and all the staff for a very enjoyable stay and dinner dance - it was great!"
(December 2007)
"Many thanks for a wonderful evening on Saturday. The ambiance and food where fantastic, the band where excellent. You have a fabulous product."
(December 2007)
"Just a quick email to say thank you, to you & the team for a wonderful evening on Saturday."
(December 2007)
"I just wanted to say a huge thank you for Saturday, we had a fab time - our waiters were great and Tony on reception is excellent - we loved him!!"
(December 2007)
"Great showcase for the hotel and certainly a big change from its previous life as a Ramada Jarvis."
(December 2007)
"Just a quick email to say Thank You for a lovely weekend it was very enjoyable and informative and the hotel looks amazing after it refurb. I look forward to placing my clients with you in the future."
(December 2007)
"We had an excellent service and I would particularly like to mention 2 members of staff. Tony on the desk, who couldn't have been more helpful and Amy in the spa who was superb!"
(August 2007)
"We have just returned from two weeks holiday in Greece flying from Gatwick. We chose your hotel from the many on the website simply because you offered car parking on site. When we checked in, I thought we must be at the wrong hotel. It was lovely. The staff were courteous, efficient and welcoming. We had the best meal in a restaurant anywhere. I am overwhelmed by the service we received at your hotel, your staff are wonderful, the service excellent and tremendous value for money. I wanted to thank you for everything. It's not often I'm moved to write in such praise but I would like you to pass on our appreciation to your staff too. If we fly from Gatwick again, I would have no hesitation in coming back and I will certainly recommend you to everyone I can".
(July 2007)
"I just had to write on our return home to congratulate you and your colleagues for a fantastic evening last night at the West End show you laid on. The quality of the performers was excellent and with a lovely meal and room it made for a super weekend break. Many thanks for all your help in booking the tickets, room and pampering sessions at the spa (they were delightful!) and we look forward to visiting you again in the near future. So lovely to find such excellent service, keep up the good work".
(July 2007)
"Great Décor...Staff could not do enough to help...Best breakfast her boss has ever had in a hotel... Look forward to using you again soon'"
(June 2007)
"Just to say many thanks for a superb evening. The hotel looks very impressive and I heard lots of positive comment during the evening. The rooms and attention to detail paid to decor and quality of soft furnishings is wonderful. I was particularly impressed with the Brasserie and fine dining facilities. Above all, the staff that showed us around were really motivated and proud to be working at Felbridge you and also delighted with what has been done with the place. I wish you much success".
(June 2007)
"My wife and I both enjoyed our dining experience at your new Anise Fine Dining Restaurant on Friday evening. We were both impressed with the menu and our choices didn't disappoint - we'll have to return before too long as there were several other tempting choices that we would also have liked! Thought that your staff had judged it just about right in terms of the style of service, we didn't feel embarrassed by staff hovering at our elbows, but there was always someone there to refresh our glasses or indeed provide a fresh bottle of water when needed. I'm sure that you will have a success on your hands as indeed you will with the entire Hotel. Once again my thanks to all those involved, and congratulations!"
(June 2007)
"I just wanted to write thank you for a superb evening last night in Anise. I was thoroughly impressed with the hotel. The quality and attention to detail is second to none. I really enjoyed our dinner at Anise. The food was beautiful and the service was fantastic. I very much look forward to working with you in the future".
(June 2007)